About Us
Manage Bookings
At the heart of the application is the ability to record bookings and enquiries, whether they come from emails, your own website, the tourist office, phone or other booking channels. With all your booking data in one place Guestbook 24/7 can really help you keep track of bookings, guest, payments and availability.
Anytime, Anywhere
Guestbook 24/7 is a cloud based web application, just like facebook or gmail. This means no software installation is required, you access Guestbook 24/7 from your internet browser, whether it's from desktop, smartphone or tablet. Access your booking info even when out and about shopping, at the cafe, anywhere in fact.
The Homepage
The homepage shows you at a glance your availability, active bookings, arrivals, departures, payments to be chased. In a word everything you need to run your B&B smoothly, whether it's quickly responding to guest enquiries, reviewing what you need to each day or analysing your business performance.
Daily Emails
Opt in to receive a daily email from Guestbook 24/7 that summarises guest arrivals and departures, recent enquiries and outstanding payment reminders. Also receive emails to notify you of new enquiries if you opt to use the enquiry widget that can very simply integrate to your own website.
Availability
Your room availability is always just a click away. The unqiue Guestbook 24/7 availability calendar shows you which rooms have availability and which rooms have confirmed or unconfirmed bookings. The availability calendar makes it simple to scroll through each month and access detailed information about each booking.
Search
Simple and quick searching features to find bookings and guests. Have a guest on the phone? need to find a previous booking for them? just enter a name, phone number or email and find their previous booking. Need to know all up and coming unconfirmed bookings? no problem, just select the dates, the unconfirmed category and click Go.
Widget
Want to take booking enquiries from your own website? Use the Guestbook 24/7 enquiry widget. With minimal techincal expereince integrate the enquiry widget with your own website. This allows vistors to your guesthouse website to submit a booking enquiry. That enquiry appears instantly on the homepage of Guestbook 24/7, plus an email notification is sent to you.
Multiple Users
Have 2 or more people responsible for managing bookings? Guestbook 24/7 allows you to setup multiple user accounts for you and your business partners. The system keeps track on who makes what changes and makes it very easy right from the homepage to review what new bookings or changes have been happening. This feature will help keep you all in sync even if you are not co-located.
Reporting
Easily keep track of your essential business numbers. Guestbook 24/7 presents a series of charts that show key information such as revenue take, bookings taken, booking channel breakdown over different time periods, conversion rates, occupancy rates. These charts help you spot changing trends, the best performing channels, changing guest demographics to name a few.
Payments
A flexible payment feature helps you keep on top of money matters. With each booking decide how the guest will pay, whether with deposits, staged payments or one single payment. Easily setup reminders for when payments are due, these appear on the homepage and in daily email summaries, so hopefully you never miss a payment.
Security
Security of your business data is vital to you and us. All access to the Guestbook 24/7 application is via SSL, the standard internet method to secure your data as it's transmitted over the internet. Secure passwords to access the application and daily backups of the data to multiple locations keep your data safely backed up.
Always Listening
The application will continously be improved and new features added driven by you and your fellow users. A feedback feature built right in the application allows you to tells us what you think. Along with facebook and other social media channels. Since Guestbook 24/7 is a cloud based application we can very rapidly deploy bug fixes, new features and improved pages with minimal impact to system availability.